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Acceptable Use Policy

Version 1.1Effective: July 14, 2026Last updated: July 14, 2026

This policy applies to everyone who uses BoxNear — buyers, sellers, employees, and visitors.

1. Don't

  • Post false, misleading, or deceptive listings, reviews, or messages.
  • List items covered by the Prohibited Items Policy.
  • Attempt to circumvent the platform fee by directing buyers off-platform for BoxNear-originated orders.
  • Use the Service to harass, threaten, or discriminate against another user.
  • Scrape, crawl, or bulk-download the Service beyond what is publicly exposed for normal users.
  • Reverse engineer, probe, or attempt to subvert BoxNear's security, RLS policies, or admin tooling.
  • Create fake accounts, buy or sell reviews, or manipulate trust indicators.
  • Interfere with Stripe payment flows or webhook processing.
  • Use the Service to launder money or to structure transactions to avoid reporting thresholds.
  • Use the Service in violation of any applicable law.

2. Do

  • Be accurate. Sellers, describe items honestly. Buyers, show up when you say you will.
  • Respect the pickup window and follow the seller's on-site instructions.
  • Report suspected fraud or safety issues to support@boxnear.com.

3. Enforcement

BoxNear may remove content, cancel reservations, suspend accounts, and take other action for violations. See Suspension & Termination.